Privacy Notice

Version site-prelaunch-v1.0 (draft, pending Legal review) · Based on site-short-v1.0 of 13 October 2026

1. Who we are

AirLead is a brand operated by Patrimonnaie LLC, Shams Free Zone, Sharjah Media City, Sharjah, United Arab Emirates, licence No. 2112427.01 (“AirLead”, “we”, “us”). We decide how and why your personal data is used on airlead.app. Contact for any privacy question: privacy@airlead.app.

This notice covers the airlead.app website, the forms on it and the messages you send us from it. The AirLead app and our lead services have their own terms and privacy information, shown before you use them. Section 2(c) explains how voice notes made in the app are handled, and section 2(d) how we use WhatsApp.

2. What we collect and why

a) Emails and calls you send us

What: your name, email address or phone number and the content of your message, if you write to contact@airlead.app or privacy@airlead.app or call us.

Why: to answer you. Basis: our legitimate interest in replying to your own request; where you ask about your rights, our legal obligations.

b) Security

Our hosting provider records technical data (IP address, browser, time of request) to protect the site against fraud and abuse. This site places no cookie on your device and loads no analytics or advertising tags. Basis: our legitimate interest in keeping the site and your data safe.

c) Voice notes in the AirLead app

Agents using the AirLead app may dictate a short spoken summary of their exchanges with a prospect. The recording is the agent’s own voice, never a recording of the prospect or of a call. It is transcribed by our service provider Mistral AI (France), which does not use it to train its models. The audio and raw transcript are deleted within 30 days; only the summary checked by the agent stays in the prospect’s file. Mistral AI may keep the data it receives for up to 30 days to prevent abuse, then deletes it. We do not use voices to identify anyone. Basis: our contract with the agent; for prospects, our legitimate interest, and that of the agent’s agency, in keeping an accurate record of the contact the prospect asked for.

d) WhatsApp messages

We send WhatsApp messages through the WhatsApp Business Platform of Meta (WhatsApp Cloud API), from our business account in the name of Patrimonnaie LLC (AirLead).

What: your WhatsApp number, your name, the messages we exchange with you, and their delivery and read status. Why: (i) if you asked us for a demo or information, to arrange and follow up on it; (ii) if you use the AirLead app as an agent or manager, to send you service messages about your leads, appointments, reminders and support requests. We send marketing messages on WhatsApp only if you have agreed to receive them. Basis: steps you asked us to take, or our contract with you (AirLead app terms); your consent for marketing messages.

You can stop WhatsApp messages at any time by replying STOP; we then stop sending you messages on WhatsApp, except a single confirmation that you have been unsubscribed.

e) Forms on this website

What: the details you type in one of our four forms (pre-register, pre-order leads, order leads for a quote): your name, e-mail address and/or phone number, company, and what you tell us about your needs (for example the language of the leads, projects or areas, volume, start date, the CRM you use, your message). We also keep the text of the agreement you ticked, its version and the time, and a one-way fingerprint (hash) of your browser’s user agent; we do not store your IP address or the user agent itself.

Why: to answer your request: set up your early access, prepare your pre-order or send you a quote. Basis: steps you asked us to take before a possible contract, and your agreement given in the form.

To protect the forms against robots we use Cloudflare Turnstile, which checks your browser when you open a form.

We do not sell your personal data. We do not make decisions about you based only on automated processing.

3. Who receives it

Only our service providers, under contract and on our instructions: Vercel (website hosting), Supabase (database), Cloudflare (anti-robot check on our forms), Meta Platforms / WhatsApp (sending and receiving our WhatsApp messages), Mistral AI, France (transcription of agents’ voice notes in the AirLead app) and Brevo, France (sending our emails). We may also disclose data when the law or a competent authority requires it.

Some of these providers process data outside the UAE, including in the United States and the European Union. Where this happens we rely on their contractual commitments to protect it.

4. How long we keep it

• Emails and messages you send us: up to 12 months after our last exchange.
• Requests sent through our forms: up to 12 months after our last exchange, unless they become a contract.
• Security records (IP address): up to 30 days.
• Voice note audio and raw transcript: up to 30 days, then deleted (the summary checked by the agent is kept with the prospect’s file).
• WhatsApp messages (our copy): up to 12 months after our last exchange, or for as long as you use the AirLead app; your STOP request is kept for as long as we hold your number, so that we never message you again by mistake. Meta may keep message content for up to 30 days in order to deliver it, then deletes it.

5. Your rights

You can ask us to access, correct or delete your data, to restrict or stop its use, to give you a copy, or to object to its use; you can withdraw any consent at any time (this does not affect what was done before). Write to privacy@airlead.app. We reply within 30 days and may ask you to confirm your identity.

If you are not satisfied, you can complain to the UAE Data Office or, if you are in the European Union or the United Kingdom, to your local data protection authority.

6. Security

We use encryption in transit, access limited to the people who need it, and logs of access to personal data. No system is perfectly secure; if a breach affects your data, we will inform you and the authorities as the law requires.

7. Children

This site is for professionals. It is not intended for anyone under 18 and we do not knowingly collect their data.

8. Changes

We will post any change on this page with a new version number and date. If another company takes over the operation of AirLead, we will tell you before your data is transferred.